Kamis, 20 September 2012

Active Listening

How much information you get everyday from listening?
How much you paying attention?
remember from listening?
Act you listening, but your mind racing topics or planning to answer it.
Listening is a skill!
Active Listening is when you have conscious effort to hear not only the words that another person is saying but, more importantly, try to understand the complete message being sent.
1. Pay Attention!
2. Show that you're Listening!
3. Provide Feedback!
4. Defer Judgement!
5. Respon Appropriately! Not meaning that you are interupting...

Source: http://www.mindtools.com/CommSkll/ActiveListening.htm

Tidak ada komentar:

Posting Komentar